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Customer Service Agent at GUO Transport Company Limited

GUO Transport Company Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

Customer Service Agent

Job Description

  • Receiving inbound calls and ensuring first time resolution
  • Making outbound calls to get feedback from passengers(at least 100 calls)
  • Filing of passenger manifest for reference purposes
  • Handling customers’ issues via calls, social media,e-mails, etc.

Requirements

  • Applicant should not be more than 30 years of age
  • Reside around Orile, Oshodi, Costain, Surulere, Ikeja and its environs
  • Must be able to communicate fluently in the English Language. (knowledge of a Nigerian language will be an added advantage).

Educational Qualification/Relevant Experience:

  • A Bachelor’s degree/ HND in any related discipline
  • 0-2 years work experience.

Job Competencies
Candidate should be:

  • Outspoken
  • Confident
  • Self motivated
  • Goal oriented
  • Able to work with a team.

Method of Application

Interested and qualified candidates should send their Applications to: hr.cv@guotransport.com.ng ” target=”_blank” rel=”nofollow”>hr.cv@guotransport.com.ng using the “Job Title” as subject of the email.

JOSEPH JULIUS: @https://twitter.com/360UPDATE My name is Joseph Julius Onigar, a graduate from the prestigious University of Calabar, Nigeria. I am a Manager by profession but blogging has been a hidden career that i sought to explore. i am poised to feeding the globe with latest information in our environs and keeping them entertained.

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